Coaching Leaders Japan Logo

Privacy Statement for Coaching Leaders Japan

(EU GDPR Compliant – Based in the Netherlands)

Effective Date: [01/May/2025]

1. Introduction

At Coaching Leaders Japan, we are committed to protecting your personal data and respecting your privacy. This Privacy Statement outlines how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and other relevant privacy laws.

2. Data We Collect

We may collect and process the following types of personal data:

  • Identification Data: Name, job title, company name, email address, phone number
  • Technical Data: IP address, browser type, and website usage data
  • Communication Data: Messages and inquiries sent via contact forms, email, or other means
  • Marketing Preferences: Subscription to newsletters and promotional materials
  • Cookie and Tracking Data: Website interactions, online behavior, and preferences (collected via Google Analytics, Google Ads, Google Search Console, and Cookiebot)

3. How We Use Your Data

We use your data for the following purposes:

  • To provide coaching and consulting services
  • To respond to inquiries and communicate with you
  • To improve our website and services
  • To analyze user behavior and website performance (via Google Analytics and Google Search Console)
  • To manage advertising campaigns and measure marketing performance (via Google Ads)
  • To ensure GDPR-compliant cookie management and consent tracking (via Cookiebot)
  • To send marketing materials through HubSpot (only with your consent)

We do not use personal data for automated decision-making or profiling.

4. Legal Basis for Processing Data

We process your data based on the following legal grounds:

  • Contractual Necessity: When processing is required to provide our services
  • Legitimate Interest: To improve our services and maintain customer relationships
  • Legal Obligation: To comply with regulatory requirements
  • Consent: When you opt in to receive newsletters, marketing communications, or allow cookie tracking

    • You may withdraw your consent at any time.

5. Data Sharing and Third-Party Services

We do not sell or rent your personal data. However, we may share your data with the following third-party service providers:

  • HubSpot – CRM and marketing automation
  • Google Analytics – Website traffic analysis
  • Google Search Console – SEO and website performance tracking
  • Google Ads – Advertising and campaign tracking
  • Cookiebot – Cookie consent management

    • All third-party providers comply with GDPR and implement appropriate security measures.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the retention period expires, your data will be securely deleted or anonymized.

7. Your Rights Under GDPR

As a data subject, you have the following rights:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure (“Right to be Forgotten”)
  • Right to Restriction of Processing
  • Right to Data Portability
  • Right to Object to Processing
  • Right to Lodge a Complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

    • To exercise any of these rights, please contact us at info@coachingleaders.jp.

8. Data Security

We implement technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These measures include:

  • Secure servers and encryption
  • Access control and authentication measures
  • Regular security audits

9. International Data Transfers

If we transfer data outside the EU, we ensure that appropriate safeguards (such as Standard Contractual Clauses (SCCs)) are in place to protect your information.

10. Contact Information

For any privacy-related inquiries,

you can contact us at: Coaching Leaders Japan Koediefstraat 5, 2511 Den Haag, The Netherlands

Email: info@coachingleaders.jp

11. Updates to This Privacy Policy

We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with a revised effective date.